Privacy Policy for MKV Agencies

At MKV Agencies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

  • Personal Information: Name, email address, phone number, and delivery address when you make a purchase or sign up for our services.
  • Payment Information: Credit/debit card details, UPI information, or other payment methods when you complete a transaction.
  • Website Usage Data: IP address, browser type, browsing behavior, and cookies to track and analyze website traffic and enhance user experience.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Processing: To process and deliver your orders, including sending confirmation emails and providing customer support.
  • Payment Processing: To securely process payments and handle any billing inquiries.
  • Customer Communication: To respond to inquiries, send updates regarding your orders, or notify you about changes to our services.
  • Marketing and Promotions: To send you promotional offers and newsletters with your consent. You can opt-out of marketing communications at any time.
  • Website Improvement: To analyze website traffic and improve the user experience on our site.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, fulfilling orders, or maintaining our website.
  • Legal Compliance: We may disclose your personal information if required by law or to protect the rights, property, or safety of MKV Agencies, our customers, or others.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in your personal data.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track website traffic and user behavior. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our site.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.